Shipping & Returns
The health of our clients and employees is our main objective in these times of Coronavirus (Covid-19). Orders can take almost 30 days, but we keep shipping worldwide as fast as possible.
All our shipments will be sent from our headquarters. We do not ship on weekends or holidays, they will be shipped on business days after placing the order.
Orders for Stock Items will be prepared and shipped within 24 or 48 hours of purchase.
- Shipments to Peninsular Spain: 5 to 7 days.
- International and Extra Peninsular Shipments: 10 days to 20 working days.
- International or extra-peninsular Shipments depend on Customs of the Countries and cities of destination and may cause delays or additional charges for which we are not responsible.
- Some Products on our website may take more than 24 hours to 25 days due to Stock.
- Peninsular Shipping €9.99 to €15.99 depending on the number of items and their weight.
- Extra peninsular shipments (Balearic Islands, Canary Islands, Ceuta and Melilla) €49 but may carry some customs charge.
- European shipments have a cost of €16.99.
- International shipments have a cost of €49 depending on the quantity and weight of the item in question.
Only defective items will be returned, exchanges for another size are not allowed as of today. For this reason, we ask all our clients to review the size equivalence tables. That way, they will have very detailed information on which size to choose.
Our Return Policy only accepts the return within 15 business days from receipt of the order, the money will be refunded upon acceptance and receipt of the order of the items.
The shipment of the returned garments is the responsibility of the customer. You can make the shipment from the transport company of your choice. Postage due packages will never be received. The shipment will be made to the address that we specify.
These processes can take between 10 and 30 working days approximately, we will keep you informed when we are going to make the shipment to provide you with the new Track Number. We will always make the shipment once we have verified that the garment is in perfect condition.
The product must be in the same state in which it was delivered and must keep the instructions, labels, accessories, documentation and its original packaging.
All Performance items do not allow returns of any kind since they are manufactured entirely for each client or come directly from our warehouse, even if there is a delay in the order or in its manufacture, it can only be returned if the product is defective.
To accept the return of a defective product, photos and videos must be sent with the defect to be able to compare it with the factory and to assess the situation.
C/Progreso 17, 1º
GUADALQUIVIR INDUSTRIAL ESTATE
NAME: CARS & PIZZA CLUB
TO THE ATTENTION OF: ONLINE RETURN
Thank you very much for trusting Cars&Pizza Club.